You must be at least 18 years old to use our website or engage our services. By using our website, you confirm that you meet this requirement and have the legal authority to enter into binding agreements.
You may use our website for lawful purposes only. You agree not to:
We make reasonable efforts to keep our website available and functioning, but we do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue the website at any time without notice.
Creative Growth currently offers the following services:
Service descriptions, scope, and deliverables for each project will be outlined in a proposal, quote, or written communication prior to engagement. Creative Growth reserves the right to modify, add, or discontinue services at any time.
For projects outside our standard service packages, scope, pricing, timeline, and deliverables will be agreed in writing before work commences. Any changes to agreed scope after work has begun may result in revised pricing and timelines.
Creative Growth may engage trusted subcontractors or freelancers to assist with specific elements of your project. We remain responsible for the quality and delivery of all work regardless of whether a subcontractor is involved. We will not disclose your confidential information to subcontractors beyond what is necessary to complete your project.
Prices for our services are as quoted or as published on our website. All prices are in United States Dollars (USD) unless otherwise stated in writing. Creative Growth reserves the right to update pricing at any time; however, pricing agreed for an active project will not change after the deposit has been paid.
For ongoing retainer services (social media management, content creation packages), invoices are issued at the start of each billing period and are due within 7 days of issue.
Payments not received within 7 days of the due date may result in:
Creative Growth reserves the right to pursue any unpaid balances through available legal channels.
Any pre-approved out-of-pocket expenses incurred in connection with your project — including location permits, equipment hire, travel outside New Providence, or third-party licensing fees — will be billed to the Client at cost. These will be agreed in advance wherever possible.
If you cancel a project after the deposit has been paid:
In the unlikely event that Creative Growth must cancel a project due to circumstances within our control, we will provide as much advance notice as possible and refund any deposit paid in full. Creative Growth will not be liable for indirect losses resulting from the cancellation.
Shoot days may be rescheduled with at least 48 hours’ notice at no additional charge, subject to Creative Growth’s availability. Rescheduling requests made with less than 48 hours’ notice, or rescheduling more than once per project, may incur a rescheduling fee.
No refunds are issued for completed projects where deliverables have been approved and delivered. If you are unsatisfied with the work, please raise concerns during the revision process outlined in Section 6.
To ensure your project is delivered on time and to the highest standard, you agree to:
Delays caused by late client response or failure to provide required materials may result in revised delivery timelines. Creative Growth is not liable for project delays attributable to the Client.
The number of included revision rounds is specified in your project package or proposal. A revision is defined as a set of consolidated feedback applied in one round — not multiple separate rounds of changes. Revision requests must be submitted in writing (email or WhatsApp message) within 5 business days of receiving a draft.
Any work requested beyond the agreed project scope — including additional shoot days, extra videos, additional platforms, or significant creative changes — will be treated as a separate project or addition and quoted accordingly before work proceeds.
Upon receipt of full payment, Creative Growth grants the Client a non-exclusive, perpetual licence to use the agreed Deliverables for their own business or personal purposes. Full ownership of the Deliverables transfers to the Client only if explicitly agreed in writing as part of the project agreement.
Creative Growth retains the right to:
If you do not wish your project to be featured in our portfolio, please notify us in writing at the time of booking. We will honour this request.
You represent and warrant that any materials, logos, images, music, or other content you provide to Creative Growth for use in your project are owned by you or that you have the appropriate rights and licences to use them. You agree to indemnify Creative Growth against any claims arising from the use of materials you supply.
All branding, logos, website content, and original creative work belonging to Creative Growth is our intellectual property. You may not reproduce, copy, or use Creative Growth’s branding without our express written permission.
Both parties agree to treat as confidential any sensitive business, financial, or strategic information shared in the course of the project relationship. This includes but is not limited to:
Confidential information will not be disclosed to third parties without written consent, except as required by law or necessary to engage approved subcontractors bound by equivalent confidentiality obligations.
This confidentiality obligation survives the termination of any project or Agreement and remains in effect for a period of 3 years following the end of the project relationship.
By engaging Creative Growth, you grant us permission to feature completed work in our portfolio, website, social media, and promotional materials. If you provide a testimonial or review, you agree that we may publish it alongside your name and business name for promotional purposes.
If you do not wish to be featured in our portfolio or have your testimonial published, please notify us in writing at the time of project commencement. We will honour all opt-out requests promptly.
Creative Growth shall not be held liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:
In the event of a force majeure situation, Creative Growth will notify you as soon as reasonably practicable, and both parties will work in good faith to reschedule or agree alternative arrangements. Deposits will not be refunded in force majeure situations; however, Creative Growth will fulfil the project at the next reasonably available opportunity.
To the fullest extent permitted by applicable law, Creative Growth’s total liability to you for any claim arising from these Terms or your use of our services shall not exceed the total amount paid by you to Creative Growth for the specific project giving rise to the claim.
Creative Growth is not liable for:
Nothing in these Terms excludes or limits liability for death or personal injury caused by Creative Growth’s negligence, fraud, or any other liability that cannot be excluded under applicable Bahamian law.
Creative Growth reserves the right to terminate an Agreement or refuse service if:
Upon termination by Creative Growth for any of the above reasons, any deposit paid is non-refundable, and Creative Growth may invoice for work completed to the date of termination.
You may terminate an Agreement in accordance with the cancellation policy in Section 5. Termination does not release you from payment obligations for work already completed or resources already committed.
Upon termination, Creative Growth will deliver any work completed to the date of termination, subject to payment of all amounts due. Provisions of these Terms that by their nature should survive termination — including intellectual property, confidentiality, and dispute resolution — will continue to apply.
These Terms and any Agreement formed under them are governed by and construed in accordance with the laws of The Commonwealth of The Bahamas. Any matters not addressed by these Terms will be determined by applicable Bahamian law.
We believe most disagreements can be resolved through open and honest communication. If a dispute arises, both parties agree to:
Nothing in this clause prevents Creative Growth from seeking urgent injunctive relief from a court where necessary to protect its intellectual property or confidential information.
Creative Growth reserves the right to update these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
For active projects, the Terms in effect at the time of the deposit payment will govern the Agreement for that project, unless both parties agree in writing to updated Terms.
We’re happy to clarify anything before you commit to working with us.
Email: [email protected]
Phone: 242-820-8864
Address: New Providence, The Bahamas
By engaging Creative Growth’s services — verbally, in writing, or through payment — you confirm that you have read, understood, and agreed to these Terms and Conditions.
Creative Growth Digital Marketing Agency · Nassau, The Bahamas · creativegrowthagency.net
These Terms were last reviewed and updated on April 4, 2026.
Note: These Terms are provided in good faith and reflect standard commercial practice. For advice specific to your legal situation, consult a qualified legal professional familiar with Bahamian commercial law.