Effective Date: January 8, 2025
Welcome to Creative Growth Digital Marketing Agency. These Terms and Conditions govern your use of our website www.creativegrowthagency.net and our services. By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
1. Definitions
- “Company,” “we,” “us,” or “our” refers to Creative Growth Digital Marketing Agency, located at #5 Cassia Close, Gleniston Garden, New Providence, The Bahamas.
- “Website” refers to www.creativegrowthagency.net.
- “User,” “you,” or “your” refers to any visitor to our website or recipient of our services.
- “Services” refers to our digital marketing and video production services for small business owners and creatives.
2. Use of Our Website and Services
2.1 Eligibility
You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.
2.2 Permitted Use
You agree to use our website only for lawful purposes and in compliance with these terms. Unauthorized use, including hacking, scraping, or any malicious activity, is prohibited.
2.3 Account Responsibility
If you create an account with us, you are responsible for maintaining its confidentiality and security. We are not liable for unauthorized access due to negligence on your part.
3. Services and Payments
3.1 Service Offerings
We provide the following services:
- Digital Marketing Strategy
- Social Media Management
- Video Production & Editing
3.2 Pricing and Payments
- Prices for our services are listed on our website or provided via quote.
- A 50% deposit is required before project commencement.
- The remaining balance is due upon project completion.
- Late payments beyond 7 days may result in additional fees or service suspension.
3.3 Refunds and Cancellations
- Deposits are non-refundable once work has begun.
- Cancellations made within 48 hours of service commencement may be eligible for a partial refund.
- No refunds are issued after project completion.
4. Intellectual Property Rights
- All content, branding, and creative works produced by Creative Growth Digital Marketing Agency remain our intellectual property unless otherwise agreed in writing.
- Clients receive a license to use delivered content but may not resell or modify it without permission.
- Unauthorized use of our content may result in legal action.
5. Client Responsibilities
- Provide accurate and complete information required for service delivery.
- Respond promptly to inquiries and approval requests to avoid project delays.
- Ensure compliance with intellectual property laws when providing materials to us.
6. Limitation of Liability
We are not liable for:
- Loss of data, profits, or business disruptions caused by the use of our services.
- Third-party errors, including issues with social media platforms or hosting providers.
- Client’s failure to implement recommended strategies.
7. Confidentiality
- Any sensitive business or marketing information shared with us is treated as confidential.
- We do not disclose client information to third parties except as required by law.
8. Termination
We reserve the right to terminate access to our website or services if:
- You breach these Terms and Conditions.
- You fail to make payments on time.
- Your actions negatively impact our business or reputation.
9. Dispute Resolution
Any disputes arising from these Terms and Conditions will be resolved through negotiation. If unresolved, disputes shall be settled under Bahamian law in the courts of New Providence, The Bahamas.
10. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Changes take effect immediately upon posting to our website.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Creative Growth Digital Marketing Agency
Email: [email protected]
Address: #5 Cassia Close, Gleniston Garden, New Providence, The Bahamas
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.